We deployed a temporary fix to this issue until we have something more permanent in place. Can you guys let me know if players are still unable to download and play your games after you've recently updated them? Thank you!
Results have been inconsistent for NOTD 2 - some users can download updates properly, but the download process is abnormally long. Other users are still experiencing the original bug where the process fails immediately upon attempting to create or join a lobby.
I haven't tested other maps that were experiencing the same problem, mostly because I'm not sure which ones are and aren't.
Thanks for the response. We're still dealing with game launch but I want to make sure this issue get's completely resolved so it's important to know if this is still happening.
I was having this issue, then I removed a bunch of HOTS models that were added to my map; lowering the file size from 64MB to 27MB; and it started working instantly.
The issue is very inconsistent. I'm able to join lobbies of affected games, but many other users cannot. Here's a screenshot of myself in the lobby of NOTD 2 (one of the affected games) and attempting to get another user into the lobby: http://i.imgur.com/cAMHhnb.jpg
Edit: We have resolved the issue, which turned out to the result of some experimentation with undocumented editor features/functions on our end.
We deployed a temporary fix to this issue until we have something more permanent in place. Can you guys let me know if players are still unable to download and play your games after you've recently updated them? Thank you!
Results have been inconsistent for NOTD 2 - some users can download updates properly, but the download process is abnormally long. Other users are still experiencing the original bug where the process fails immediately upon attempting to create or join a lobby.
I haven't tested other maps that were experiencing the same problem, mostly because I'm not sure which ones are and aren't.
Thanks for the response. We're still dealing with game launch but I want to make sure this issue get's completely resolved so it's important to know if this is still happening.
I was having this issue, then I removed a bunch of HOTS models that were added to my map; lowering the file size from 64MB to 27MB; and it started working instantly.
Skype: [email protected] Current Project: Custom Hero Arena! US: battlenet:://starcraft/map/1/263274 EU: battlenet:://starcraft/map/2/186418
The issue is very inconsistent. I'm able to join lobbies of affected games, but many other users cannot. Here's a screenshot of myself in the lobby of NOTD 2 (one of the affected games) and attempting to get another user into the lobby: http://i.imgur.com/cAMHhnb.jpg
Edit: We have resolved the issue, which turned out to the result of some experimentation with undocumented editor features/functions on our end.