• published the article Staff at BlizzCon 2011

    Hello everybody!

    It's BlizzCon 2011 time! This means that a lot of the staff/moderators are at it. If we don't get back to you right away with an issue please understand that it's because we are not in the office/able to and that we will get back to you as soon as possible!

    Have a great day!

    Posted in: Staff at BlizzCon 2011
  • published the article Knowledge Base / Wiki's are moving

    We're currently in the process of moving knowledge base articles and wiki's around. This means some links won't work until everything is transitioned.

    Thank you for your patience.

    Posted in: Knowledge Base / Wiki's are moving
  • published the article Projects Marked As Inactive

    The automated process which marked out-of-date projects as inactive after 90 days hasn't functioned in a very long time. It has been fixed, but with the un-intended side-effect of marking as inactive every World of Warcraft project which was released during patch 4.0.1 and 4.0.3 - clearly projects that are still compatible (mostly) and relevant during patch 4.0.6.

    Kaelten has undertaken the effort of correcting this, and all erroneously affected projects should have their statuses restored.

    Keep in mind that when patch 4.1.x hits the live servers that all projects released under the 4.0.x versions will be eligible for the 90-day inactivity rule.

    Ackis Edit: If you're having trouble please take a look at: http://kb.curseforge.com/policy/abandoned-and-inactive-projects/#w-reclaiming-your-abandoned-or-inactive-project

    Sorry for the mistake guys/gals.

    Posted in: Projects Marked As Inactive
  • published the article Recent Changes

    Some of you may have seen this added last week. In the footer of the site, there's now something that says "Revision XXXX". Well folks, that's a recent changes log. You can see this by going to kb:Recent Changes. Now you can track what's been fixed or added to the site. Feel free to check it out!

    Posted in: Recent Changes
  • published the article Merry Christmas! And Happy Birthday Torhal!

    Hello everybody! On behalf of everyone here at CurseForge and WowAce I wanted to wish you a very safe and merry Christmas!

    And to Torhal, Happy Birthday today buddy!

    Hopefully you all have your shopping done so you can sit around and relax today and enjoy the holidays.

    Merry Christmas everyone!

    Posted in: Merry Christmas! And Happy Birthday Torhal!
  • published the article Happy Cataclysm

    The Shattering has happened. Now it's time to level up in the third expansion for WoW. I hope everyone has a fun release night!!!

    We will continue to approve projects as soon as possible.

    Hopefully the game servers will stay up. :D

    Posted in: Happy Cataclysm
  • published the article Nov. 16-18 Connection Issue

    Taken from the news report here

    We're aware of an issue where random users will not be able to connect to either the Curse Client, Curse.com, and/or other Curse sites. This is a temporary problem that should go away by tomorrow, the 18th.

    We do apologize for any inconveniences this has caused, but please do not submit client support tickets related to connection issues until after tomorrow, Thursday the 18th.

    Thank you, The Curse Support Team

    This does not seem to be affecting CurseForge, WowAce or SC2Mapster.

    Stealing this from Merah:

    You may need to clean your cache with: ipconfig /flushdns

    If it does not help switch to Google's public DNS, they have new records.

    >nslookup curse.com
    Server:  google-public-dns-a.google.com
    Address:  8.8.8.8
    
    Non-authoritative answer:
    Name:    curse.com
    Address:  68.64.47.204
    
    >nslookup www.curse.com
    Server:  google-public-dns-a.google.com
    Address:  8.8.8.8
    
    Non-authoritative answer:
    Name:    www.curse.com
    Address:  68.64.47.204
    
    dns1: 8.8.8.8
    dns2: 8.8.4.4
    
    Posted in: Nov. 16-18 Connection Issue
  • published the article Packager Issues

    Good day everyone.

    There have been some issues with the packager over the past week or two. It's a known bug, and there's a known work around for now. The root cause of the problem is being investigated and will be fixed.

    Thank you for your patience and understanding.

    Posted in: Packager Issues
  • published the article WoW Patch Day 4.0

    As everyone knows by now Wow's 4.0 patch hit the US yesterday, and now the EU servers are up as well.

    I just wanted to remind everyone that the new TOC # is 40000, and that to get a new update out to the majority of your users with this you'll need to flag a new file as a Release build.

    We're seeming to be pretty stable overall, which is great given how much has changed in the hosting situation in the last few weeks.

    If you do have any issues please do make sure to report them, as this is probably one of the most stressful weeks we'll have on the whole network for sometime.

    Hope everyone has a great rest of the patch day and enjoys the new 4.0 systems and content!

    (I'm posting this on sc2mapster as well since it could affect the performance/stability for you guys as well)

    If you are looking to update an abandoned or inactive project, please read CurseForge/WowAce Policy on Inactive and Abandoned Projects first.

    Cool Links:

    Interface files for 4.0

    Posted in: WoW Patch Day 4.0
  • published the article Happy Thanksgiving

    Wishing all of our Canadian friends (like me!) a Happy and Safe Thanksgiving. May you have a wonderful turkey coma. :)

    Posted in: Happy Thanksgiving
  • published the article How to queue for an Addon Author Cataclysm Beta key

    As promised the system for requesting a Beta key is in place.

    If you are an author on WowAce.com, order your key here.
    If you are an author on CurseForge.com, order your key here.

    We'll be getting keys out to people as soon as we can, and just a reminder you must be an active WoW author to receive one of these keys. We'll be manually verifying eligibility as well.

    Note: if you see a message about and error when placing your order, please just try again.

    UPDATE:

    Quote from Kaelten's comment:

    We'll be also tightening up our distribution policies.

    Going forward, anyone who wants to sign up for a key must have a certain minimum threshold for the popularity of their addons in order to be approved. We'll be using the same metrics as we do for the rewards program for this, although you don't have to be signed up for the rewards program to be considered.

    We are leaving it open to new users, however, by default you'll have to wait until your addon reaches the threshold of popularity before you're eligible. Also, at this point we're leaving the giveaway open to team members on addons, not just the manager.

    UPDATE 7-22:

    Quote from from Kaelten's comment:

    I'm about to start sending out the new batch of keys. However, there is currently an issue were EU players cannot redeem them. We've been told that there is a fix coming soon. As soon as I receive word that these work for EU players I'll post another update here.

    Update to the update: It turns out that at least some US players are _also_ having the issue redeeming keys. I'm going to keep handing them out though as I've been told that they should work in the near future.

    Update 7-23:

    Quote:

    Please be aware that we are having issues with players being able to claim Cataclysm beta keys currently for all regions. We are looking into this issue and will hopefully have a better update before the end of our day today. If you have given keys out to anyone, please have them hold on to them. The keys are not the problem and it seems to be an issue within the battle.net system. We’ll let you all know once this issue is resolved.

    So the keys are good, we just have to wait it out. Good thing being teased makes it all the better in the end... right?

    Thanks for understanding guys, and have a good one.

    Update 7-26:

    Looks like the keys are working now. Enjoy the beta.

    Posted in: How to queue for an Addon Author Cataclysm Beta key
  • published the article Happy Birthday Kaelten!

    Today marks a very special day out there. It's Kaelten's birthday. Kaelten is one of the developers of CurseForge, and the administrator of WowAce. He's also the developer of the Mac Curse Client.

    If you see him around today, wish him a happy birthday!

    Posted in: Happy Birthday Kaelten!
  • published the article Blizzard Announces Blizzcon 2010!

    Blizzard Entertainment, Inc. today announced plans for its fifth BlizzCon® gaming convention, to be held at the Anaheim Convention Center in Anaheim, California on Friday, October 22 and Saturday, October 23, 2010. BlizzCon is a celebration of the global player communities surrounding Blizzard Entertainment's Warcraft®, StarCraft®, and Diablo® universes.

    "BlizzCon offers us a great opportunity to meet with our players and share our enthusiasm for gaming with one of the most passionate communities in the world," said Mike Morhaime, CEO and cofounder of Blizzard Entertainment. "We're looking forward to providing another great show filled with entertainment, competition, and the latest information about Blizzard Entertainment games."

    In addition to serving as a gathering place for Blizzard Entertainment gaming communities, BlizzCon will offer attendees a chance to enjoy:

    • Hands-on play time with upcoming Blizzard Entertainment games
    • Discussion panels with Blizzard Entertainment developers
    • Competitive and casual tournaments for players to showcase their talents
    • Community contests with great prizes
    • Commemorative merchandise based on Blizzard Entertainment's game universes
    • More exciting activities and attractions to be announced

    The previous BlizzCon was held in Anaheim in August 2009. Tickets to the event sold out in minutes, and some of the highlights included the announcement of World of Warcraft®: Cataclysm™, the unveiling of a new playable class in Diablo® III, the first public hands-on with the single-player campaign of StarCraft® II: Wings of Liberty™, and a closing concert featuring rock legend Ozzy Osbourne.

    For more information visit Blizzcon.com!

    Posted in: Blizzard Announces Blizzcon 2010!
  • published the article Man in the middle attack compromises authenticators

    Going to share this news with everyone. Kody over at World of Raids has said it the best so I'm just going to repeat what he's said over there.

    Anyone who has an authenticator attached to their account should run a search (and probably an antivirus scan in case it's on the threat list already) immediately and ensure the file emcor.dll does not exist on your computer. This file is one reported to be allowing hackers to access World of Warcraft accounts that have authenticators attached to them. It's also possible there are other variations of these suspicious files, so if anyone has additional information please respond in the comments.

    Based on this thread, the file may be found in /users/username/appdata/Temp. Since the file is fairly new (first mentions of it are only a few days ago), and the common source is unknown, I urge everyone to not log in to World of Warcraft or the account management site until you've run a scan. Confirm your computer is secure before using your authenticator, because this DLL file is allowing hackers to crack through it and access your account.

    A warning sign that you're currently infected with this keylogger is that WoW will say your authentication code is incorrect, even if you know for sure you typed in the correct code. Thanks to Cameron for posting about this in our forums, too.

    Posted in: Man in the middle attack compromises authenticators
  • published the article Curse.com Server Problems

    There seem to be some server problems with Curse.com.

    This will affect Curse.com and it also seems Curse Client downloads.

    CurseForge/WowAce do not seem to be affected, so as a developer you can continue to update addons.

    For end users, if you wish to download addons you can access them from the project page (http://www.wowace.com/addons/arl/ for example). Click on the files tab and you can download from there.

    The people who make things work are aware of the problem, and are working on it.

    Sorry for any inconvenience.

    Update

    From Adamar:

    http://clientsupport.curse.com/news.aspx?id=25

    Update: The network issue has been resolved, and all services should be working properly again. We apologize for the inconvenience.

    A network outage at a core router in New York City is currently preventing many Curse network sites and services from functioning properly, for people in certain parts of the world. We have contacted our data center, and they are looking into the issue now.

    Posted in: Curse.com Server Problems